About Rainbow Craft

Rainbow Craft is a registered business in Victoria, Australia. We are an arts, crafts & scrapbooking retailer supplying quilling products, holiday gifts, cards, craft items, wood products, paints, papers, scrapbooking embellishments and general craft to customers around the world.

We aim to provide best quality products with lowest prices. We source our products from the factories directly and sell them for low prices. We use Australian Post to deliver our products. For delivery fees we only charge what Australian Post charges us and we do not charge handling fees.

We are based in Melbourne, Australia. We ship our products to Australia wide. If you are purchasing from outside Australia, please Contact Us before making the purchase, as the postage would be different.

We aslo provide custom made cards (holiday cards, birthday cards, etc.) if you are interested please Contact Us.

If you need to buy items in bulk please Contact Us and we will give you a better deal.

Shipping Policy

We use Australia Post to deliver our products to you. Orders are normally dispatched on the same business day, but could be on the next business day at the latest. Shipping times are estimated at between 1 and 10 business days, depending on your location.

Refund and Returns Policy

If your item arrives damaged, please contact us as soon as possible for a replacement or refund. We will need photos of the damaged item and packaging before the refund.

If you are not satisfied with the product you purchased, you can return it within 14 days from the day of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. We can only refund the amount you paid for the product, not for the postage/shipping costs. You will be responsible for paying for your own shipping costs for returning your item.

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